Who we are
We are Andach Limited, a company registered in England and Wales with company number 13323157.
The type of personal information we collect
- Personal identifiers and contact information (name, email, address information) of our users.
- Any personal information uploaded by you as part of text and content to analyse.
How we get the personal information and why
Personal information is provided directly by yourself for the purposes of providing our service to you.
Under the UK GDPR, the lawful basis we rely on for processing this information is contractual obligation. We process the minimum amount of information required to provide our service, provide logins, analyse information and provide our service.
How we store your personal information
Your personal information is stored on our secure servers, hosted in the UK.
We keep your information for as long as you have an account with us, and delete it when you delete your account.
We may retain some financial information for longer than this to comply with UK accounting regulations. This will be six years after our last bill to you.
Who we share your personal information with
We share personal information with the following third parties for the given reasons:
- Google (Analytics and Web Traffic Analysis) for tracking usage of our website and the performance of our online advertisements.
- OpenAI to provide the underlying AI analysis of your data that you upload.
- DigitalOcean who are the providers of the servers on which we host our website and app. These servers are all located in the UK.
The lawful basis we rely on for this is our legitimate interest (in the case of Google Analytics) and to provide our contractual obligation in the case of OpenAI and DigitalOcean.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you want to make such a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk